Take your service and tip game to the next level with this once-paid course, now free for the public https://youtube.com/playlist?list=PLf1psxXtsoADqP6nTSwtlLi6658lrnb5_ If you find it useful, feel free to share it thanks As a waiter or server, if you can learn how to talk to a customer and make small talk, then you're well on your way on increasing your check average and making good tips. Better tips come from customers who are happy and feel like they got great service and treatment. How to start a conversation with your customers | How to make small talk with a customer 1. Know your restaurant and your surroundings. What is the location of your restaurant? Are you in a hotel? Are you in a area with a lot of tourism? Is this a regular neighborhood restaurant with regulars? Is this restaurant inside a large mall or shopping center? Is this the kind of large corporate chain restaurant that's on the side of the freeway? 2. Every customer is different, with a different personality, and experiencing different emotions that day. Part of having empathy is understanding that human beings are complex but are usually motivated by simple things. You will have to test the waters and adapt. 3. Be prepared to smile. Be prepared to talk. About anything. Readiness is spontaneity. Human communication should not be scripted, because we know the difference. Walking around with a forced smile is strange and people will often view it as fake. But if you are prepared to smile and prepared to laugh and prepared to engage in spontaneous conversation, then you are ready to communicate and connect with another human being. 4. Look for a easy opportunity to ask a genuine caring question about the person, like when you are dropping their drinks. It should be relevant to here and now. For observational. You can ask them how is your day going or getting some good shopping done today if they have bags. Make the comment positive, innocent and harmless, this demonstrates that you are open to talking with them. Now even if they don't engage in conversation with you, You have at least tried to meet them halfway. This is enough for most people. 5. Be confident. This is always easier said than done if you're like 80% of the Earth's population. But your confidence can come from knowing and understanding how to make small talk work for you. This takes the courage to try and to try consistently. The majority of communication is nonverbal. So if you feel good about your self and you are happy, and you genuinely have feelings of concern for your patrons, and if you will make even the slightest attempt at small talk if nothing else for fun or practice, you will open your tables to a world of potential conversation and it will happen effortlessly. - L ... https://www.youtube.com/watch?v=3rSXs6Kt3YQ

Richard Brownstein is a personal injury attorney in Studio City, CA. Partially paralyzed himself in a boating accident 28 years ago, he understands what it's like to deal with a disabling, life-altering injury. If you or someone you know has been seriously injured, Richard can help you navigate the entire process completely in and out of the courtroom, from treatment and rehabilitation to vocational and physical therapy. He specializes in head trauma because in his own words, "he lives it." He understands what it's like to have chronic pain 24 hours a day. He can assist you with finding the right medical personnel to help you with bio feedback, psychotherapy, acupuncture, and overcoming phobias associated with your injury. He's built over 10 successful injury cases which resulted in million dollar settlements. He's expertly handled cases ranging from premise liability, slip and fall accidents, to auto accidents involving spinal cord injuries, paraplegics as the result of a motorcycle accident, and has even gotten compensation for victims of armed robbery and assault. http://www.studiocityinjurylaw.com Personal Injury Attorney Studio City | Richard S. Brownstein 13273 Ventura Blvd Ste 103 Studio city, CA 91604-1840 ... https://www.youtube.com/watch?v=A-OMi_bVhqE