Comments welcome here http://daveswildcamping.com/?cat=369
24th November 2013 Little Mell Fell.
Comments are disabled until Youtube/Google sort out there act and give me permission to reply to my own comments.
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https://www.youtube.com/watch?v=GiP2O8LB-yU
The usual applies, if I received satisfaction with Customer Service this video would not have been published. But as with the Black Diamond Bombshelter problems they didn't deliver either so I posted my grievances and frustrations in my video there too for others to take heed. If the company does good by me I will reward it in good feedback just like I have with Cascade Designs with mat problems I have had. Most companies in America, their tents don't come seam sealed now you know why they cant be trusted.
See here https://www.youtube.com/watch?v=7P_n7ScQWhc and here https://www.youtube.com/watch?v=enZDYYRIxDE
I've tried and tried with this Nemo Moki tent to stop water coming in, after paying £860 for it with extras, Its been a right burden. I have contacted Nemo and they have clearly stated my tent has no warranty which I knew anyway due to the place I purchased it although it was new.
After only seeking help in fixing the problem I ended up receiving an email offering me a discount on a new tent. This I couldn't believe after what I have spent on this. Oh and they made it plain the import duty was on me.
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https://www.youtube.com/watch?v=FgIpIuUvIuM