Leadership development is how you will take a team and business to the next level. Maybe you are in leadership already... but are you a good leader? You may have even asked yourself, "Am I a good leader?" AND THEN THE BIG ONE - How do you know? This video is for your leadership development and personal growth and will help answer the tough question: How do you measure leadership? So many areas offer tangible metrics to help us in determining how successful we are at something. In sales, how many items sold or how much in revenue? Ever on YouTube and social media, how many subscribers, views, "likes," and engagement does someone have? So that question, "How do you measure leadership?" I thought would be a great one to answer in the video today. One question I get often is how to become a leader, or become a better leader? On this channel, I share leadership tips, leadership training, leadership development, and personal growth and development strategies. So come and check back often! Thank you for watching and tuning in to the Mike Phillips channel! AND HEY... let me ask you, what are some ways you measure or gauge the leaders, mentors, and managers in your business and in your life? Hope you loved this video and will like and share it. And please subscribe to my channel. A lot more exciting leadership development videos are coming soon! ▶️ Subscribe to My Channel Here - https://www.youtube.com/c/MikePhillips?sub_confirmation=1 --- ? SHOP THE LEAD THE TEAM SHOP!! ??? http://www.LeadTheTeam.net/shop #Leadership #LeadershipDevelopment #MotivationalVideo2019 #Motivation #Education ? Thank you for watching ? --- ➡️ NOW an AMAZON Affiliate! - ? http://amzn.to/2DI1Lhx --- I hope that you keep up with the website, social media, and me, Mike Phillips, making the magic happen online. --- I enjoy public speaking on motivation, goal setting, and sales training. Getting others pumped and fired up. I love any area involving personal development and being able to grow and push others to the top of their game. My areas of expertise in business include: Sales Training, Motivational Training, Leadership Training, Social Media Marketing, Individual Negotiation, Finance, Lender and Loan Negotiation, Business Management Consulting, Blogging, Podcasting, Digital Video (YouTube), Contract Law. ---- NOW ON SPOTIFY! ➡️ ➡️ ➡️ Let's connect! I'm online here: Facebook: https://facebook.com/Mike.LeadTheTeam Instagram: https://instagram.com/LeadTheTeam Snapchat: https://snapchat.com/add/LeadTheTeam LinkedIn: https://www.linkedin.com/in/leadtheteam/ Twitter: https://twitter.com/LeadTheTeam ? My Main Website: http://www.LeadTheTeam.net ? My Personal Website: http://www.MichaelShawnPhillips.com ? Podcast: http://leadthete ... https://www.youtube.com/watch?v=yqwi4R_E6Fk

In the excerpt from The Leadership Toolkit, Lou Ramirez discusses the importance of mastering communication. Communication is the key to success in leadership, and if you're not able to effectively communicate with your team, you'll find it hard to achieve your goals. #Leadership #Communication #Growth #Motivation #LeadershipEducation #LeadershipDevelopment #TheLeadershipToolkit Tune in to the Leadership Toolkit Wednesdays at 2:05 PM EST at https://Youtube.TheLeadershipToolkit.com or on your favorite podcast platform! --- ? Make sure to click that LIKE button. ▶️ And please SUBSCRIBE! ? Thank you for watching ? --- ? Make sure to check the links in my bio. ---- ** Affiliate disclaimer: Some of the links listed go to my websites and some are affiliate links which may generate me a sales commission if you make a purchase. ... https://www.youtube.com/watch?v=uzvY_Gi0TN4

Shop cool stuff ? http://amzn.to/2DI1Lhx ⬅️ http://www.LeadTheTeam.net ▶️ PLEASE SUBSCRIBE - https://goo.gl/TpmJtj Today I am talking about some phone follow up tips. These are things that maybe in the past we probably once saw as basic skills or just normal communication and then we got trained and became salespeople… There has been much debate lately about the sales process, and phone process… and processes for your process. Fundamentally, when it comes to automotive sales, the customers “buying process,” and the road to the sale, or “sales process” do not always coincide. But, their path leads to the same end – the purchase of a product. People on both sides, do not want to be forced to follow a method or process that is not theirs. However, they can, both sides, walk down a path together to seek success at the end. So let’s talk about the path to phone follow up. And, I know there are a multitude of ways to communicate with customers. Here are a few things to remember when you pick up the phone. 1. Be prepared. Care enough to do your research. You have to plan to be courteous and knowledgeable. Show that you care by having respect for the customers time. You have to have a method that you follow on each call (process). ** Greet the customer ** Get Name, Number, Email ** Qualify ** Set a solid appointment and give directions ** Give my name, number, and confirmation info ** ASK FOR A FOLLOW UP CALL and REFERRAL 2. When you pick up the phone… dial with intention. Have an expectation that the person on the other end WILL answer. And then, begin with the desired result in mind. 3. SMILE! This is so important… because a smile will come through in the tone of your voice. 4. STAND UP. Yes, I said to stand up while speaking on the phone. The reason is that it changes your physiology. Change your method, change your results. Standing changes breathing pattern, by offering better lung capacity and reducing stress on the diaphragm. Therefore better oxygen, better blood flow, higher energy, the customer will hear it in your voice. You’ve dialed the phone number … NOW WHAT? There are two things that can happen – 1. The customer picks up the phone; or 2. They don’t and you have to leave a message. For the sake of this conversation, let’s assume they pick up the phone. Here are three things I will focus on. 1. If I am calling for a female and a woman answers - Say, “Hello [name]?” This conditions the call by leading with a YES response. 2. Do not use the words – “FOLLOW UP” or “TOUCHING BASE” in your introduction. These are two terms you would likely never use naturally when you are speaking to a friend or family member… so when did it become ok in sales? 3. Tell the customer WHY you are ... https://www.youtube.com/watch?v=WaGB0cNsFXM

Leaders need thick skin, not armor. Thick skin allows you to take the hits, charge ahead and help achieve goals. Armor is avoiding difficult conversations and shutting people down. #Leadership #Vulnerability #Growth #Motivation #LeadershipEducation #LeadershipDevelopment #TheLeadershipToolkit Tune in to the Leadership Toolkit Wednesdays at 2:05 PM EST at https://Youtube.TheLeadershipToolkit.com or on your favorite podcast platform! --- ? Make sure to click that LIKE button. ▶️ And please SUBSCRIBE! ? Thank you for watching ? --- ? Make sure to check the links in my bio. ---- ** Affiliate disclaimer: Some of the links listed go to my websites and some are affiliate links which may generate me a sales commission if you make a purchase. ... https://www.youtube.com/watch?v=u7ErfnSIK28