Many predicted that ATMs would mean the end of the bank teller job. So why are there are now more people in bank teller jobs than there were 25 years ago? Future-of-work expert Jeff Wald explains how those predicting the end of human interaction in bank branches got it so wrong. Get the full episode here https://www.youtube.com/watch?v=GAfyDQgoccA #BeingHuman #FirstHuman #podcasting #bankingtrends #officelife ... https://www.youtube.com/watch?v=8MdNWWeZbQg

▶️ Sign Up For Our Newsletter: http://www.firsthuman.com/being-human-newsletter/ ▶️ Cause breakthrough results for your business or team in three months - sign them up here: https://www.firsthuman.com/leadership-programme/ ▶️ Join our Being Human Community on Telegram - https://t.me/+LDSy6S_9cHRiYmI0 This week I speak with Niels Pflaeging, researcher and author on organisational leadership and transformation. Niels is a tour de force on a mission to create a world of 'Beta' organisations. He borrows the 'beta' concept from software development, where 'beta' systems are constantly being iterated. Beta organisations are decentralised and comprise small, self-sustaining autonomous teams in the mould of Handelsbanken or Buurtzorg. Niels claims his beta model is the best a company can adopt to thrive in complexity and to enable human flourishing. Niels pulls no punches in describing our present management paradigm, nor his views on applying complexity science in business. Niels shares: - Why command and control 'Alpha' organisations stink - The difference between Blue (complicated) and Red (complex) systems - Why complexity frameworks are BS - The issue with consent-based decisions making - How to transform to a decentralised 'Beta' organisation in 90 days Links: Organize for Complexity - The Book - https://www.amazon.co.uk/Organize-Complexity-High-Performance-Organization-Publishing/dp/0991537602/ Niels' Website - https://www.nielspflaeging.com/ gomenius - https://www.qomenius.com/ ... https://www.youtube.com/watch?v=RhtD4INjxBs