Automotive Leadership Session (Uncut) at Rockstar Auto Conference May 2018 | Mike Phillips
http://www.LeadTheTeam.net |
http://www.MichaelShawnPhillips.comMore info on the conference available at
https://www.rockstarautoconference.com/Here is the full uncut session (recorded on MEVO) of Mike Phillips' session at the Rockstar Auto Conference titled "Automotive Leadership: Your Front Line Drives Your Bottom Line"
Mike offers a session unlike any you've attended before. He talks about grass-roots leadership and participates in some activities to remind people of the impact that they have as a leader in your organization.
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Your front line people – sales, BDR's, and technicians are what drives your organization. In many cases, each one of these people can tell you what’s right or wrong with your business if you just ask. They can tell you what infuriates your customers, and what is takes to make them happy, or as some say, turn them into “raving fans.”
When is the last time you were on your front line? REALLY leading from the FRONT? Engaging your employees to make them feel so connected and happy that they will do the same for your customers.
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https://www.youtube.com/watch?v=KrG_lFip1j4