AGENDA
12:00 pm
Registration & Arrival Lunch in Technology Showcase
Join us for lunch and network with your peers, industry leaders and PagerDuty experts. Explore our technology partner capabilities and receive your organization’s Operational Health Score complimentary from Dr. On-Call (aka our Customer Success and Expert Services teams).
1:00 pm
Keynote Presentation: Introduction to Digital Operations Management & PagerDuty's platform for action
Learn about industry trends in Digital Operations and see our newest features in action. Catch an exclusive sneak peek of our Product Roadmap to see where we are headed.
Jonathan Rende, SVP Product & Marketing, PagerDuty
2:00 pm
Ladbrokes Customer Success Story
Alistair Roberts, Head of Technology Operations, Ladbrokes
2:10 pm
Cabcharge Customer Success Story
Massimo Bonato, Head of Technical Operations
George Salim, Product Owner, Cabcharge
2:20 pm
ING Direct Customer Success Story
Wesley Naidoo, Head of IT Infrastructure & IT Service Management, ING DIRECT Australia
2:30 pm
Customer Success Best Practices Panel - Xero, Avoka, REA Group
Learn how leading Asia Pacific businesses are transforming their digital operations management to orchestrate the ideal response, facilitate great customer experiences, increase team productivity & work/life balance, and focus on innovation.
Jeremy Emmett, Global VP Cloud Services, Avoka
Abdullah Siddiqui, Site Reliability Engineer, Xero
Javier Turégano Molina, Global Infrastructure and Architecture Manager, REA Group
Moderator - Howard Wilson, Chief Commercial Officer, PagerDuty
3:00 pm
Afternoon Tea in Technology Showcase
Network with your peers, industry leaders and PagerDuty experts. Explore our technology partner capabilities and receive your organization’s Operational Health Score.
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https://www.youtube.com/watch?v=N-cnRh_XvEM